Trainers
Dominik Horn
Co-Founder & Transformation Lead, Miragon
Dominik is a co-founder and Transformation Lead at Miragon. For over ten years, he has been supporting companies in the areas of process management and automation—from technical planning and architectural design through to operational implementation.
He has extensive experience across the entire value chain of modern process solutions: from developing complex systems to designing scalable enterprise architectures. As an IT architect, he supports a wide variety of organizations in their digital transformation—always with a clear focus on sustainable, future-proof solutions. Despite his strategic responsibilities, he remains grounded in practical work and continues to develop solutions hands-on.
Dominik also shares his expertise as an instructor. He teaches courses on business process management (BPM) at Augsburg University of Applied Sciences and at the University of Applied Sciences Northwestern Switzerland, combining solid theoretical knowledge with practical insights from real-world transformation projects.
Thomas Heinrichs
Smart Automation Lead, Miragon
Thomas is the Smart Automation Lead at Miragon and has more than six years of experience in business process management and enterprise automation. He helps organizations digitize their processes in a structured manner, automate them intelligently, and scale them sustainably.
His professional expertise includes BPMN modeling, solution architectures, and the development and scaling of automation initiatives in large enterprises. He brings not only technical expertise but also a deep understanding of organizational challenges.
Thomas is actively involved in the process orchestration ecosystem and regularly shares practical insights at industry conferences. Drawing on his own project experience, he understands the challenges faced by growing organizations—particularly the need to balance standardized platform approaches with unique business requirements. His focus is on developing robust automation strategies that enable both efficiency and flexibility.
Marco Schäck
IT Architect, Miragon
Marco Schäck is an IT architect at Miragon and has five years of experience in designing and implementing modern automation and process solutions. His focus is on systematically analyzing even complex business and technical requirements and translating them into robust, future-proof architectures.
He combines conceptual thinking with a strong hands-on approach. In his practical work, he makes extensive use of BPMN and is an expert in the CIB seven ecosystem. In doing so, he supports clients not only with technical implementation but also with the long-term integration of automation solutions into existing system landscapes.
He has a particular interest in various architectural styles—ranging from classic monolithic approaches to modern, distributed system architectures. His particular expertise lies in managing complexity in distributed applications.
Marco always thinks from the customer’s perspective: He doesn’t look for the most technically complex solution, but rather the one that makes technical sense, is economically viable, and can be scaled in the long term. His goal is to create robust architectures that provide structure while leaving room for future development.